Frequently asked questions

Spring currently delivers within inner Ho Chi Minh City, covering Districts 1, 2, 3, 4, 5, 7, 8, 9, 10, Binh Thanh, Phu Nhuan, Go Vap and Tan Binh. We are expanding to new areas — contact us on Zalo to check your address. Details: delivery policy.

All of the day's meals are delivered once, between 10:30 AM and 12:00 PM, Monday to Friday.

Spring will let you know in advance on Zalo if a delivery will be later than the scheduled time.

Yes. The Weight Loss Plan is calorie-controlled at 1400–1600 kcal/day, with plenty of greens and good carbs. Contact us on Zalo for menu advice that suits you. See the Weight Loss Plan.

All Spring dishes are freshly cooked every day from carefully selected ingredients, with fresh vegetables every day.

Yes, request before 8:00 PM the day before, based on the ingredients available.

Let us know on Zalo when you order. Spring will try to leave out the ingredient where possible, but our kitchen uses a shared preparation area, so we cannot fully guarantee there are no traces.

Weekly plan: 5 days (Mon–Fri); monthly plan: 20 days, 5% cheaper than buying week by week. Lunch combos from 350,000đ/week (Weight Loss, Balanced), High Protein Plan from 510,000đ/week. Single meals 79,000đ. See the plan comparison.

Yes, let us know before 8:00 PM the day before; paused days are added to the end of your plan at no cost.

By bank transfer. Once your payment is confirmed, you receive a notification on Zalo and your order is scheduled for cooking.

Go to Track order on the website and enter your order code and phone number.

See our return & refund policy.